Find answers below or contact our support team.
What is BullNeo?
BullNeo is a mobile entertainment portal where you can play games, listen to music, watch videos, and earn BullPoints rewards for your activity.
How do I earn BullPoints?
You earn BullPoints by logging in daily, playing games, engaging with the community feed, and completing special challenges. Claim your daily bonus each day to build your streak for bonus multipliers.
What can I do with BullPoints?
BullPoints track your rank on the BullNeo leaderboard and build a permanent activity history. They have no cash value, can't be purchased, and can't be transferred between accounts — redemption for additional perks is coming soon, and the Rewards page will update the moment it launches.
Is BullNeo free to play and earn BullPoints?
Yes — every game, playlist, and video on BullNeo is free to use, and BullPoints accrue automatically just from playing, listening, watching, and logging in daily. No purchase is ever required to earn.
Is there a daily limit on how many BullPoints I can earn?
Yes — each activity has its own daily cap, so earning stays fair and sustainable across every player rather than a race to grind endlessly.
Do BullPoints expire?
No — once earned, BullPoints don't expire or reset. Your balance is a permanent running total shown on the Rewards page.
How does the daily streak work?
Logging in and claiming your daily bonus consecutive days increases your streak. Higher streaks earn bonus BullPoints on top of the base daily reward.
How do I change my language or theme?
On the splash screen, tap the globe icon to switch between English and Chinese. Tap the sun/moon icon to toggle between dark and light mode.
Is my account data secure?
Yes. BullNeo uses industry-standard encryption for all authentication and data storage. We never store plain-text passwords. See our Privacy Policy for full details.
How long does my sign-in session last?
Your session stays active for up to 30 days and automatically refreshes each time you use BullNeo. If you’re inactive for longer than that, you’ll simply need to sign in again.
How do I reset my password?
On the sign-in screen, tap "Forgot Password". Enter your email address and we will send you a secure reset link.
Can I use BullNeo on desktop?
BullNeo is optimised for mobile devices but works in any modern browser. For the best experience, use it on your smartphone.
Contact Support
Our team typically responds within 24 hours.