Find answers below or contact our support team.
What is BullNeo?
BullNeo is a mobile entertainment portal where you can play games, listen to music, watch videos, and earn BullPoints rewards for your activity.
How do I earn BullPoints?
You earn BullPoints by logging in daily, playing games, engaging with the community feed, and completing special challenges. Claim your daily bonus each day to build your streak for bonus multipliers.
What can I do with BullPoints?
BullPoints appear on the leaderboard and can be redeemed for rewards. Check the Rewards section to see current offers and redemption options.
How does the daily streak work?
Logging in and claiming your daily bonus consecutive days increases your streak. Higher streaks earn bonus BullPoints on top of the base daily reward.
How do I change my language or theme?
On the splash screen, tap the globe icon to switch between English and Chinese. Tap the sun/moon icon to toggle between dark and light mode.
Is my account data secure?
Yes. BullNeo uses industry-standard encryption for all authentication and data storage. We never store plain-text passwords. See our Privacy Policy for full details.
How long does my sign-in session last?
Your session stays active for up to 30 days and automatically refreshes each time you use BullNeo. If you’re inactive for longer than that, you’ll simply need to sign in again.
How do I reset my password?
On the sign-in screen, tap "Forgot Password". Enter your email address and we will send you a secure reset link.
Can I use BullNeo on desktop?
BullNeo is optimised for mobile devices but works in any modern browser. For the best experience, use it on your smartphone.
Contact Support
Our team typically responds within 24 hours.